Terms of Service

Template / draft — review with qualified legal counsel before relying on this for a live business.

1. Acceptance of terms

These Terms of Service ("Terms") govern your access to and use of the services provided by Mazal ("we", "us", "our"). By creating an account, purchasing a subscription, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use the services.

2. Services

We provide AI-enabled software and related professional services as described on our website and in any applicable order or statement of work. We may update, improve, or modify features over time. We may also add, change, or discontinue services, with reasonable notice where practical.

3. Subscriptions and setup fees

Certain services are offered on a recurring subscription basis and may include a one-time setup or onboarding fee. The applicable fees, billing frequency, and scope are presented at the point of purchase.

  • Subscription fees recur automatically each billing period until cancelled.
  • Setup fees cover initial configuration and onboarding work and are generally non-refundable once that work has begun.

4. Billing and renewals

Payments are processed by our third-party payment provider, Stripe. By providing payment information, you authorize us and Stripe to charge the applicable fees and taxes to your payment method. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. Fees are stated exclusive of taxes unless noted otherwise.

5. Acceptable use

You agree not to misuse the services. You will not:

  • Use the services for any unlawful, harmful, or fraudulent purpose;
  • Attempt to gain unauthorized access to our systems or another user's data;
  • Reverse engineer, resell, or sublicense the services except as expressly permitted;
  • Upload content that infringes the rights of others or violates applicable law.

6. Intellectual property

We retain all rights, title, and interest in the services, including underlying software, models, and documentation. You retain ownership of the data and content you provide. You grant us a limited license to process that content solely to provide and improve the services to you.

7. Disclaimers

The services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated outputs may contain errors and should be reviewed before being relied upon.

8. Limitation of liability

To the maximum extent permitted by law, Mazal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total aggregate liability arising out of or relating to the services shall not exceed the amounts you paid to us in the twelve months preceding the claim.

9. Termination

You may cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms or use the services in a way that risks harm to us or others. Upon termination, your right to use the services ends, though certain provisions survive.

10. Governing law

These Terms are governed by the laws of the jurisdiction in which Mazal is established, without regard to conflict-of-law principles. Disputes shall be subject to the exclusive jurisdiction of the courts of that location.

11. Contact

Questions about these Terms? Contact us at hello@mazal.tech.