Skip to content
MazalMazal
Book a call Cart Log in Get started
Customer Operations

AI Chat Agent

A salesperson in your chat, answers in seconds, qualifies leads, takes booking requests.

Start 7-day free trial
7-day free trial From $149/mo $39 setup Cancel anytime

Renews automatically at $149/mo after your 7-day free trial until canceled. Cancel anytime from your dashboard. Refund policy

What this service does

An AI chat agent that answers your visitors in seconds, trained on your business, your website, and your FAQs. It qualifies leads, takes booking requests, and hands off to a human when needed. It goes live on your website with one line of code, and connects to WhatsApp, Messenger, Instagram, and email so one agent answers everywhere.

  • After-hours and busy-hour inquiries get answered in seconds instead of going silent
  • Conversations become pipeline: captured leads and booking requests, not anonymous sessions
  • One knowledge base and one set of rules answer everywhere your customers message you
In the package
  • Live on your website with a single script embed (no code changes needed)
  • Trained on your website content, documents, and FAQs you provide
  • Lead capture and qualification built into conversations
  • Booking requests collected and logged for you to confirm
  • WhatsApp, Messenger, Instagram, and email connected during onboarding (SMS available as add-on)
  • Human handoff when a visitor asks something outside the agent's scope
  • Full conversation log across all channels, searchable and downloadable
  • Editable knowledge base and rules you can update anytime
Your 7-day free trial

What's included

  • During your 7-day trial: configure your chat agent (greeting, tone, services, hours), train it on your website and FAQs, test the chat widget, and enable WhatsApp, Messenger, or Instagram.
  • Your first week: website chat widget is live immediately after you add the embed code.
  • On day 8: if you keep the service, the $39 setup fee and your first month ($149/mo) are charged. Cancel anytime during the trial for $0.
Examples

How training works

The 3-step process

1. You upload your website, documents, and FAQs. We extract facts (never invent prices or policies) and build a private knowledge base of Q&A cards.

2. You configure the agent: its greeting, tone, business hours, services offered, appointment types, and any custom instructions. These become the rules it follows.

3. We run a supervised pilot test using your real website traffic and conversations. Every answer is reviewed and corrected until the agent meets the quality standard you set. Only after it passes does it go live unattended.

Sample conversation

Visitor: What are your hours today?

Agent: We're open 9am to 6pm today. How can I help?

Visitor: I'm looking for an appointment for a haircut.

Agent: I'd be happy to book that for you. What day and time work best?

Visitor: Friday afternoon?

Agent: Perfect. I've got you down for Friday at 2pm. May I get your name and phone number to confirm the appointment?
How it works

Up and running in three steps

  1. Step 01

    Subscribe

    Check out securely. The setup fee covers onboarding and configuration.

  2. Step 02

    We configure it

    Our team sets it up and connects it to your tools, no technical work on your end.

  3. Step 03

    Go live

    Put it to work with ongoing support whenever you need it.

At $149/mo plus $39 setup, this replaces the cost of an always-on support person across your website and five messaging channels. The supervised pilot before going live ensures it handles your real conversations before it scales, and the lead-qualification built in means every chat becomes a potential pipeline entry.

AI Chat Agent

7-day free trial · $0 today, the $39 setup fee + $149 first month are billed on day 8 unless you cancel

$149/month

+ $39 one-time setup

Start 7-day free trial

Renews automatically at $149/mo after your 7-day free trial until canceled. Cancel anytime from your dashboard.

FAQ

Questions about AI Chat Agent

How is this different from a chatbot?+
A chatbot matches keywords and deflects. The Mazal AI Chat Agent behaves like a salesperson: it answers the real question, asks the next one, qualifies the lead, and collects the booking request for you to confirm. It is designed, tested, and governed under the Mazal Method, and it runs unattended only after passing a supervised pilot on your real conversations.
How does it learn my business?+
We ingest your website, documents, and FAQs into a private knowledge base, then set its goals, services, hours, and boundaries with you before launch. During the supervised pilot, every answer is reviewed and corrected until it meets the standard set in your Blueprint.
Which channels does it cover, and how do they get activated?+
Your website chat goes live as soon as the widget is installed. WhatsApp, Facebook Messenger, Instagram DMs, and email are connected during onboarding, our team handles the channel setup for you, so activation is a setup step we complete together, not an instant switch. SMS is available as an optional paid add-on, since text messages carry per-message carrier fees; it stays off unless you add it.
What happens when it can't answer or the conversation is sensitive?+
It hands off to a human. You define the fallback rules up front, who the visitor is routed to and when, and outside its approved scope the agent escalates rather than guesses. Every conversation on every channel is logged in your workspace, so nothing is lost in the handoff.
Is there a usage limit?+
A generous daily fair-use allowance keeps the service fast and fairly priced: up to 60 AI replies a day on your website widget, plus up to 40 AI replies a day shared across your connected messaging channels (WhatsApp, Messenger, Instagram, email), around 3,000 replies a month combined. If a day's allowance is ever used up, new messages are still logged in your workspace and the visitor receives your fallback-contact notice, so nothing is lost; the allowance resets at midnight UTC. Consistently busier than that? Higher volumes are quoted individually.
What does it cost?+
The entry point is $39 setup plus $149 per month, with a 7-day free trial. That covers your Associate trained on your business, with lead capture, booking requests, and human handoff. Larger and custom scopes are quoted against the same methodology.

Ready to try AI Chat Agent?

One embed snippet, no code changes beyond it, cancel anytime.

Get started Talk to us